Set the boundaries
Teach Chariot with examples, preferences, and policies, plus the services, availability, and exceptions that make your business work.
AI concierge booking
Your front desk. Always in motion.
Chariot qualifies inquiries, schedules the right next step, and follows up around the clock.
One inquiry. A clear next step.
Every action follows a workflow your business reviews and approves.
- 01
Respond
Reply quickly and clearly as Chariot, an AI assistant configured for the business.
- 02
Qualify
Gather only the approved details needed to move a request forward.
- 03
Match
Apply the business's approved rules to direct each request to the right next step.
- 04
Schedule
Present valid availability when the configured calendar and workflow allow it.
- 05
Confirm
Send the approved confirmation and preparation information for the appointment.
- 06
Follow up
Handle reminders and route exceptions to a person according to the configured workflow.
A concierge shaped around the business.
Tattoo booking that protects the artist's calendar
Administrative booking support for medical practices
Dental scheduling that keeps the front desk moving
HVAC booking built for the dispatch board
Plumbing intake that gives dispatch useful context
Electrical booking with clear safety boundaries
Booking shaped around your service businessControl stays with you
AI that earns its place in your workflow.
Review real scenarios
Recommendations are reviewed by the customer against approved decisions before Chariot enters the customer journey.
Earn greater autonomy
Measured agreement and explicit authorization come before greater autonomy, with people retaining control of sensitive decisions and exceptions.
Your setup should serve the workflow.
No one-size-fits-all package. Discovery determines the right architecture.
On site
Dedicated on-site system
A local deployment can fit workflows that depend on business-owned devices or personal-device pairing.
Final architecture is determined during discovery.Managed
Chariot-managed infrastructure
Centrally operated infrastructure can fit businesses that want Chariot to manage the underlying booking environment.
Final architecture is determined during discovery.Keep the calendar moving without losing control.
- Pause
Pause availability only when an authorized workflow calls for it.
- Notify
Notify affected customers with the business's approved context.
- Offer
Offer valid alternatives from the approved calendar.
- Update
Update the calendar after the customer selects a valid option.
- Escalate
Escalate exceptions to the right person.
One approved experience, across languages.
HelloHolaBonjourOlá
Language support is configured and reviewed for the needs of each business. Chariot always identifies itself as an AI assistant.