For plumbing teams
Every service request starts with the right context.
Chariot gathers the details your team approves, separates routine requests from escalation paths, and guides eligible customers toward the next available step.
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The work needs focus. Booking needs momentum.
- Customers often call with incomplete descriptions while technicians and dispatchers are already handling active jobs.
- The useful next step depends on location, property type, reported conditions, access, timing, and service coverage.
- Maintenance, installations, estimates, and potential emergencies require distinct handling.
From first inquiry to the right next step.
- 01
Respond as a disclosed AI assistant configured for the plumbing business.
- 02
Collect the service address, property context, customer-observed issue, timing, access details, and approved contact information.
- 03
Apply service-area, job-type, business-hours, and escalation rules defined by the company.
- 04
Route potential property-risk or safety-sensitive situations to the approved urgent path.
- 05
Offer eligible appointment windows only through the configured schedule or dispatch integration.
- 06
Send approved confirmations, preparation notes, updates, and reminders.
Deployment shaped to fit
Built around the tools already in motion.
The final setup is shaped around the plumbing company's dispatch process, scheduling tools, coverage area, team structure, and approved customer communication channels.