For HVAC teams
Turn the first call into a dispatch-ready request.
Chariot helps organize service inquiries around your coverage area, job categories, availability, and escalation rules before they reach dispatch.
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The work needs focus. Booking needs momentum.
- Service calls arrive in the field, after hours, and during seasonal demand spikes.
- Dispatch needs a clear address, system context, observed issue, access details, and timing before assigning the next step.
- Routine maintenance, estimates, outages, and safety-sensitive situations cannot follow the same path.
From first inquiry to the right next step.
- 01
Respond as a disclosed AI assistant configured for the HVAC business.
- 02
Collect the service address, system type, observed issue, timing, access details, and approved contact information.
- 03
Check the request against service area, business hours, job categories, and customer-defined routing rules.
- 04
Escalate safety-sensitive language and priority exceptions according to the business's approved instructions.
- 05
Offer valid service windows only when the configured dispatch or calendar system supports them.
- 06
Send approved confirmations, arrival guidance, reminders, and staff handoffs.
Deployment shaped to fit
Built around the tools already in motion.
Chariot can work with a centrally managed booking environment or a dedicated setup selected around the team's dispatch tools, call flow, and operating footprint.